February 24th 2006

The Patient Advice and Liaison Service (PALS) is a free, confidential service for patients, their families and carers. It provides “on the spot” information, advice and support with the aim of resolving any problems or difficulties that you experience quickly and effectively.

Contact Details:
Patient Services Manager
Mid Cheshire Hospitals NHS Trust
Middlewich Road
Crewe
Cheshire
CW1 4QJ
Tel: 01270 612410

Leighton Hospital

Contact Details

Carolyn Kural
Patient Services Manager
Mid Cheshire Hospitals Trust
Tel. 01270 612378
E-mail: Carolyn.Kural@mcht.nhs.uk

If you would like independent support, the local Independent Complaints Advocacy Service will be able to help and guide you through the NHS complaints procedure. Their contact telephone number is 0845 120 3735 or you can write to them at the address shown below:-

Cheshire Independent Complaints
Advocacy Service
Brunner Guildhall
High Street
Winsford
Cheshire
CW7 2AU

Contact the Healthcare Commission:

FREEPOST NAT 18958
Complaints Investigation Team
Manchester, M1 9XZ
Tel: 0845 601 3012
Fax: 020 7448 9180
complaints@healthcarecommission.org.uk

Ledward Victims Group
c/o Mrs Janet St Pier
Honorary Secretary
85 Church Meadows
Sholden, Deal
Kent, CT14 9QZ

Email: janet.st.pier@ukgateway.net or janstpier@aol.com

The Ledward Victims Group is hoping to achieve the following:
 

• To establish why an incompetent surgeon was allowed to carry out surgery for 16 years.
• That a "vetting" procedure is put in place for all doctors/surgeons, and that there is a governing body set to review doctors/surgeons on a regular basis.
• There should be "freedom" to all medical staff to speak of any concerns or observations they have about senior colleagues without fear of reprisal.
• There should be an easier way for a patient to complain without being fobbed off.

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Medical Accidents

IFBQ
Unit 6
The Oaks Business Village
Revenge Road
Lordswood
Kent
ME5 8UD

Email: ylindridgeifbq@aol.com
Website: http://www.medical-accident.co.uk/frames.htm

Our aim is -

To support all patients and to work with you to reduce medical accidents through
information sharing and education

      Support is a 2-way process
      We want to help you, but we need you to help us with
      information, and pinpointing our priorities
      We believe that all patients have the right to:

           Be listened to
           Be respected
           Have a say in their own treatment
           Be kept informed of all options
           Be treated by healthy, competent medical personnel
           Be treated in hygienic conditions
           Be treated in well-managed organisations

     We are a patient-led group; we apply business-accepted processes, standards and solutions
     to medical concerns
     Our approach is caring and supportive. Our aim is to fund our services to patients at minimal
     / no cost to the patient
     We have been successful in business through our approach, and wish to help others have a
     better quality of life
     This initiative was launched by Yolande Lindridge; her intervention and approach to medical
     issues affecting her and her family led to:
     Her son having the best quality of life available to him
     Containing her own breast cancer over 7 years without the intervention of drugs
     Improving dramatically her osteo-arthritis over 11 years without the intervention of
     drugs / surgery
     Her mother having a better quality death than that which was on offer to her
     Saving her own life in hospital
     She must be doing something right!

WE WANT TO USE OUR EXPERIENCE AND APPROACH TO HELP YOU.

WE NEED YOU TO TELL US ABOUT YOUR EXPERIENCES, GOOD AND BAD.

Please feel free to E-mail us if you have any queries or if you would like further
information.

All information received will be dealt with confidentially.
 

Together reducing the risks for patients
 Copyright (c) IFBQ, 2000
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Medical Ethics Alliance

Springhill House
Springhill Lane
Wolverhampton
WV4 4TJ
United Kingdom

Fax : +44 1902 340100
info@medethics-alliance.org
http://www.medethics-alliance.org/

Medical Ethics Alliance is a non-profit making organisation and has been established to promote pro-life policies
 
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Medical Litigation
 

http://www.medneg.com/, is subscriber based and the annual fee is £120 plus vat (£141). Our case database, and all other data bases as described below are only available to subscribers.

Established in 1998, is now used by most clinical negligence practitioners, including the NHS Litigation Authority, who enjoy the following unique benefits:

· a Confidential Index of over 1,000 experts under specialities who have testified in open court with relevant judicial comment - updated monthly;

· fast law reports, based on official transcripts, with full analytical headnotes, tables of cases and indexes prepared by experienced members of the Bar.

· authorities considered, applied, distinguished, overruled and otherwise judicially considered;

· indexes of over 1,200 practising lawyers with direct links to reported cases in which they have appeared - and the results;

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MRSASUPPORT
46 Great Stone Road
Northfield
Birmingham, B31 2LS

Tel: 0121 476 6583

Email: info@mrsasupport.co.uk

Website: www.mrsasupport.co.uk

The number of cases of MRSA is likely to rise to more than 100,000 over the next 12 months. To date, around 7,000 patients have contracted MRSA each year in hospital and 5,000 die each year as a direct cause.

MRSASUPPORT:
 

• Formed to provide practical and moral support to all involved.

• Most patients don't know that they have been infected and then when informed don't know what to do!

• Most hospitals call MRSA an "infection" without telling the whole truth.
• As well as offering immediate help, in conjunction with HAIR (Hospital Acquired Infection Register) we shall campaign for a cleaner approach to hospital hygiene.

  Members of MRSA SUPPORT have published a booklet aimed at helping hospital patients and visitors to defend themselves from picking up the MRSA bug. Compiled by their chairman Tony Field, the booklet entitled "MRSA - A PATIENT'S DEFENCE!" outlines practical steps which can be taken to help prevent the spread of the deadly infection.
   

The booklets cost £1.00 (including postage).
To join the group; the annual subscription is £7.50 (this includes the booklet and 10 newsletters).
Please make cheques payable to MRSA SUPPORT (Please remember to include your name and address. Thank you.)

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NHS-Exposed

For further information and assistance, please contact :

Dr. Rita Pal,
Racial Equality 2000,
P.O. Box 8553,
Sutton Coldfield,
WEST MIDLANDS.
B76 2BS

Tel (Mobile): 07788 944 982
Email: racialeq2000@nhs-exposed.com or nhs-exposed@btinternet.com
Website: http://www.nhs-exposed.com/index.html

The truth behind the white coat - a campaign for individual rights within the NHS.

Extract from the website:  To experience the working environment of the NHS today means having to compromise on the ideal healthcare and to throw away personal altruistic beliefs about human life. Financial constraints hits the workforce on every side. The nursing staff are the main casualties of the NHS today - bed crisis means nurse crisis.

Nursing workload is far greater during shifts oncall - having to do the work of three individuals on a shift because of cutbacks. No replacements for long term absent or retired staff ; no incentives and paid badly for the high standard of work that is required for every patient. Excessive work schedules unfit for any person by European working standards.

As a junior doctor I was forced to work extra hours without extra pay or gratitude; ordered by management to clerk additional patients that had been on waiting lists for many years (without contractual job obligations) ; forced to watch treatment being withdrawn on the elderly because "we are short of beds" and having to stay “ silent “ for fear that your career maybe ruined. I have worked under conditions where there were no intravenous lines available to provide basic fluids , no drip sets on the wards , an inadequate number of nursing staff ratio so that daily observations could not be done and patients left to die.

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NHSEXPOSE

www.nhsexpose.co.uk

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NHS Code of Practice on 'Openness in the NHS'

This NHS Executive website outlines the Codes of Practice and provides information on what information NHS Trusts are obliged to provide.

Website: http://www.doh.gov.uk/nhsexec/codemain.htm#codeprinciple

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Patients' Association
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Patient Information Leaflets

Website: http://www.mentor-update.com/

PILs has a huge self help database
(choose text only version if you have problems accessing the self help database)

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Patient UK

Website: http://www.patient.co.uk/

This is a UK website, aiming to help non-medical people find information about health issues primarily from UK sources. Health professionals may also find the information useful. Many useful organisations listed here.

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Public Concern at Work

Suite 306
16 Baldwins Gardens
LONDON EC1N 7RJ

Tel: 0171 404 6609
Fax: 0171 404 6576
Email: whistle@pcaw.demon.co.uk
 

Public Concern at Work promotes accountability and good practice in
the workplace. We do this by helping ensure concerns about serious
malpractice are properly raised and addressed before the public interest
is harmed. Recognised by the UK government and others as the leading
organisation in this field, we are a completely independent charity.
 

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Relatives' Association

Tel: 0171 9166055
 

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Self Help UK

Website: www.self-help.org.uk

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SIN (Sufferers of Iatrogenic Neglect)
SUFFERERS of IATROGENIC NEGLECT 
Iatrogenic = Medically Induced Damage

For information please contact either Co-Director:

Gillian Bean
Tel/Fax:  0115 9431320
e-mail: sinfo@cwcom.net
or
Margaret MacRae
Tel/Fax: 0192 4407195
e-mail: Mag@sinfo.freeserve.co.uk
website: http://www.sin-medicalmistakes.org/

SIN is a pressure and support group for victims of poor medical care and their relatives who wish to improve standards in the NHS.
 

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UKCC (United Kingdom Central Council for Nursing, Midwifery and Health Visiting)
23 Portland Place
London, W1N 4JT

Tel: 0171 6377181
Fax: 0171 4362924

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Voluntary Euthanasia Society

13 Prince of Wales Terrace
London W8 5PG

Phone: 0171 937 7770
Fax: 0171 376 2648
E-mail: info@ves.org.uk
Website: http://www.ves.org.uk/index.htm

The Voluntary Euthanasia Society campaigns for wider choice at the end of life. As well as our political campaign to legalise assisted dying, we also supply living will forms for the advance refusal of medical treatment.